RentReg disclaimer.

This disclaimer explains the limits of the compliance information RentReg provides and the responsibilities that remain with property owners and managers.

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What is covered

  • Limits of the compliance information and general guidance the Platform provides.
  • Responsibilities that remain with property owners and managers.
  • AI limitations and the advisory nature of Platform outputs.
  • Jurisdictional variability and the need to verify requirements locally.
  • Consumer rights and business user terms.

Disclaimer

RentReg Limited (Company number 15478042) provides a cloud-based compliance management platform for short-term holiday let owners. Any information provided is general in nature and does not constitute financial, legal or professional advice. The Platform is not a substitute for professional judgement. Property compliance carries commercial and legal risks; all users must review and verify all information provided by the Platform before relying on it. The Platform is provided on an "as is" basis and no warranty is given that any particular outcome will be achieved.

Alerts, Reminders and Compliance Indicators

Any alerts, reminders, notifications, dashboards, risk ratings (including red/amber/green status) or similar indicators generated by the Platform are indicative only and are not definitive statements of compliance or non-compliance. Such indicators may be delayed, incomplete, inaccurate or based on assumptions that are out of date. The absence of any alert does not mean that you are compliant with applicable laws. You remain responsible for independently identifying, monitoring and complying with all applicable legal and regulatory obligations, including deadlines, inspections, licence conditions and reporting requirements.

Jurisdictional and Regulatory Variability

Laws, regulations, licensing schemes, codes of practice and regulatory requirements relating to property and holiday lets vary by jurisdiction, country, region and local authority. The Platform may provide information across multiple jurisdictions including England, Wales, Scotland and Northern Ireland. Such information may not be exhaustive or applicable to your specific circumstances. You are solely responsible for independently identifying, verifying and complying with all applicable legal and regulatory requirements relevant to your property, including confirming current requirements with the relevant local authority or regulator.

AI Limitations

The Platform may incorporate artificial intelligence. AI-generated outputs are produced based on patterns, data sources and assumptions and may not reflect the most current law, regulatory practice or local authority interpretation. AI-generated content is not authoritative and must not be treated as a definitive statement of legal or regulatory position. Errors, omissions or inaccuracies in AI outputs do not create liability on the part of RentReg. You assume the entire risk of using the Platform to manage your property.

Consumer Rights

Where you are a Consumer, nothing in these terms limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability which cannot be excluded under applicable law. These terms shall be interpreted subject always to your statutory consumer rights, including the Consumer Rights Act 2015. Where you are a Business User, the Platform is provided on an "as is" and "as available" basis and you agree that you use the Platform entirely at your own risk.